Privacy Policy Statement

We value your privacy and are committed to protecting your personal information. This policy outlines what data we collect, how it is used, and the choices you have regarding your information in line with South African legal requirements.

Data We May Collect

To provide and improve our services, we may collect the following types of data from our visitors and users:

• Personal details provided when you contact us or subscribe to our newsletter, such as your name and email address.
• Technical data including IP addresses, device type, and browser details collected through standard cookies and analytics.
• Information relating to your interactions on our website, such as page views, search queries, and feedback submissions.
• Any additional information you choose to share through surveys, forms, or competitions you voluntarily participate in.

How We Use Collected Data

We use collected data to enhance your experience, ensure site security, and tailor content to your preferences.

• To deliver relevant content, features, and resources suited to your interests and needs on our platform.
• To communicate service updates, newsletters, or respond to your specific enquiries as requested.
• To analyse website interactions for continuous improvement and to ensure technical reliability and performance.
• To comply with legal obligations or regulatory requirements under South African law.

Legal Basis for Processing

Our personal data processing aligns with the Protection of Personal Information Act (POPIA) and other applicable laws.

We ensure data is processed lawfully, fairly, and transparently, based on user consent or legitimate interests as detailed by POPIA guidelines and South African regulations.

Sharing Your Data

We keep your data confidential and only share it in these circumstances:

• With service providers assisting with website operations, under strict agreements to process data securely and confidentially.
• When legally required to comply with court orders, law enforcement requests, or regulatory agencies in South Africa.
• If our business structure changes due to merger or acquisition, your data may be transferred while maintaining privacy commitments to you.

Data Protection

We implement industry-standard safeguards to protect your personal information against loss, unauthorised access, alteration, or disclosure. Access is restricted to trained personnel, and our procedures are regularly reviewed for compliance. Despite our efforts, no online system can be completely secure — so please use caution when sharing sensitive details via the internet.

Your Rights

As a user in South Africa, you have important rights concerning your personal data:

• You may request access to your data and receive a summary of the personal information we hold about you.
• You have the right to correct or update any inaccurate or incomplete personal details.
• You can request deletion of your personal data, except where we must retain it for legal or contractual reasons.
• You may object to the processing of your data in certain situations as allowed by law.

Cookies & Tracking

Our website uses cookies to personalise your experience, remember preferences, and track website traffic for analytical purposes. You have the option to manage or disable cookies through your browser settings at any time.

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Contact Us

For privacy enquiries, requests, or concerns, contact our team using the details below. We are committed to responding promptly to all data protection matters.

Policy Amendments and Updates

We may update this policy periodically to reflect changes in law or our services. Material changes will be communicated via our website. We encourage regular review of this page for the latest information.